Simple Call Tracking and Recording CRM for sales teams

Track incoming/outgoing/missed calls...

Select the problem you want to address

Call tracking Software

Call tracking Software

Call tracking Software

Call tracking Software

Call tracking Software

Call tracking Software

Call Tracking & Recording CRM Software

Never miss a moment — track, record, and review every sales conversation with SnapKey. Without smart call tracking, you’re just guessing. SnapKey's built-in Call Tracking and Recording CRM ensures you always know who’s working and who’s just pretending.

Automatic Call Recording

Every inbound and outbound call is automatically recorded and stored securely in your CRM.

Access Anytime, Anywhere

Review calls on the go from any device, ensuring total visibility into team performance.

Train Smarter with Real Conversations

Use real call recordings to coach your sales team, improve communication skills, and close more deals.

Incoming Call Tracking with SnapKey CRM

SnapKey CRM ensures every interaction counts, even the ones you didn’t initiate. With our smart incoming call tracking feature, manage and monitor your inbound communication seamlessly.

Automatic call logging

Instantly capture all incoming call logs directly into your CRM—no manual entry needed.

Call recordings

Automatically record inbound calls for future reference, quality checks, and training.

Lead notes & progress tracking

Add notes in real-time during or after calls to track lead stages and personalize your communication strategy.

Improve ROI with Smart Lead Recovery

Stop letting cold or missed leads slip through the cracks. SnapKey CRM helps you reclaim lost opportunities and maximize your return on investment with intelligent call tracking and lead assignment.

Track missed and unanswered calls

Identify every lead that didn’t connect and bring them back into your pipeline.

Auto-assign cold leads

Automatically distribute low-engagement leads to your top-performing sales reps for better conversion chances.

Run focused re-engagement campaigns

Launch dedicated calling campaigns to revive dormant leads and improve closure rates.

Never Miss a Follow-Up Again

Timely follow-ups are the heartbeat of successful sales. With SnapKey CRM, you’ll never let a potential deal slip through the cracks again.

Real-time follow-up reminders

Get instant alerts exactly when it’s time to reconnect with leads.

Automated call scheduling

Plan and manage follow-ups seamlessly with built-in reminders and scheduling tools.

Build credibility and close more deals

Consistent, timely outreach builds trust and drives higher conversion rates.

"We chose Kylas over Leadsquared because of its cost effectiveness and easy workflows."

Ritesh Agarwal

Co-Founder, Winworld Realty

We can help you curate the best plan for your team

💡 FAQ About Workforce Management System

Call recording software is a system to record incoming and outgoing calls. There are many uses for call recording software; you can use the recorded data for safety, training, or marketing purposes. Due to such versatility, most businesses prefer recording software.

Call recording reduces the company’s and personnel’s liability in case of a customer dispute. Recordings could be utilised in training new employees. Recordings can help with coaching staff to improve their communication skills. Since call centers follow specific scenarios, call recordings might help understand customer behavior better, improving future scripts.

In most countries, including the United States of America, the United Kingdom, Canada, Ireland, Australia, and India, it is legal for the participants of a phone call to record the conversation. However, various countries or states have different regulations.